Conditions of Hire - Our bookings usually run from Friday, due to housekeeping arrangements, and standard arrival time is 4:30pm, with departure by 11am on the final day. However we are flexible where possible so do check with us.

Confirmation of Booking - For bookings within six weeks full payment is required to confirm the booking, otherwise a 20% deposit is required, with the balance due six weeks prior to your holiday. On receipt of full payment we send out directions with key collection details.

We reserve the right to cancel a booking if full payment is not made by the due date.

Cancellation by you or us - We advise you to take out holiday cancellation insurance. Should you need to cancel we will do our utmost to re-let the property for all or part of your original booking, enabling us to refund your money, but otherwise a refund may not be possible. We also reserve the right to charge a £30 admin. fee or retain your deposit, which ever is less.

If the property is unavailable due to events beyond our control (e.g. storm damage) we will advise you of the problem as soon as we can and fully refund your money - we can not accept responsibility for any further claims.

Your Responsibilities - You are expected to take all reasonable care of the property. Please ensure that all equipment, utensils and the property are left clean and tidy at the end of your stay and report any breakages or defects.

You may be liable for any damage caused to the property during your rental which falls outside reasonable "wear and tear". If there is a problem please contact us during your holiday so that we can try to resolve it.

Broadband Access - Where available, the service is provided free of charge as an additional benefit and isn't a commitment forming part of the accommodation provided. Other than providing the name and password for the wireless access we're not able to provide any additional technical support.

Smoking - Smoking is not permitted in our properties.

Pets - Where allowed, pets must be kept under control at all times and you are expected to remove all traces (inside and outside) of your pet's visit. Pets are not allowed in the bedrooms or on the sofa/chairs.